Privacy Policy

1. Introduction

Asset Valuations Group ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our valuation services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and other contact details you voluntarily provide when submitting enquiries or requesting valuations.
• Property & Asset Information: Details about properties, businesses, vehicles, or assets you provide for the purpose of obtaining a valuation.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device. See our Cookie Policy for further details.

3. How We Use Your Information

• To provide, maintain, and improve our valuation services
• To respond to your enquiries and communicate with you
• To prepare and deliver valuation reports
• To comply with legal obligations and regulatory requirements
• To analyse website usage and improve user experience
• To send relevant updates about our services (with your consent)

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

• With your explicit consent
• To comply with legal processes, court orders, or government requests
• With professional partners involved in delivering your valuation (e.g., co-inspecting valuers)
• With service providers who assist our operations (email, hosting), bound by confidentiality agreements

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Valuation records may be retained for a minimum of seven years in accordance with professional and regulatory standards.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@assetvaluations.ae.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@assetvaluations.ae or call +61 422 026 728.